Shipping Times
ATTENTION: the times given here are indicative and may vary based on production and logistical needs. Therefore, always refer to the times indicated when entering the location in the top bar.
Delivery within 72 hours: what does it mean?
We do everything we can to ensure that the goods arrive as quickly as possible and usually delivery occurs within 1/2 days of departure. However, it may happen that for reasons beyond our control, delivery occurs within 72 hours.
If this eventuality is not acceptable to you, please do not order.
Day, time and place of delivery
The exact day and time at which the goods will be delivered depend on the courier and we cannot know it in advance. You must therefore indicate an address where there is a doorman or in any case where there is always someone available to collect (for example a friendly business).
You can leave a note regarding the day or time of delivery, but unfortunately the courier is not required to respect it.
We are not responsible for packages not delivered or delivered late due to the absence of the recipient.
Tracking number
The tracking number and the link to track the shipment will arrive by email by 8:00 pm on the day of shipment.
If it does not arrive by this time, you can write to us at lucianarago@ragogroup.com
